Player Safety • 21+ Platform • Pakistan

Responsible Gaming
at alondt5

For most players across Karachi, Lahore, Islamabad, and Faisalabad, alondt5 is purely a form of entertainment — and we want it to stay that way. This page outlines every tool, policy, and commitment alondt5 has in place to ensure that gaming on our platform remains fun, controlled, and within healthy limits for every registered player.

21+

alondt5 is strictly a 21+ platform. Age verification is mandatory during registration and enforced at every stage of the account lifecycle. No exceptions, no workarounds. If you are under 21, please do not attempt to register.

Player Protection First

Player Protection Tools

Six Tools to Keep Gaming Safe

alondt5 provides every registered player with a full suite of responsible gaming controls, accessible directly from your account dashboard. These tools are completely free to use, take effect immediately, and are there for one reason: to make sure you stay in control at all times.

Deposit Limits

Set daily, weekly, or monthly deposit caps in PKR directly from your alondt5 account settings. Once a limit is active, it cannot be increased for a minimum cooling-off period of 24 hours — giving you real, enforceable control over your spending on the platform.

Session Time Limits

Define exactly how long you want to play in a single session. When your chosen time is up, alondt5 will display a clear on-screen notification and log you out automatically. No override, no snooze button — your session ends when you said it should.

Loss Limits

Set a maximum loss threshold per day, week, or month. If your net losses hit that limit within the defined period, alondt5 will automatically suspend your ability to place further bets until the period resets. Your bankroll, your rules — alondt5 just enforces them.

Cooling-Off Periods

If you feel you need a short break from gaming, a cooling-off period lets you pause your alondt5 account for a defined number of days — from 1 day up to 6 weeks. During this time, your account is fully suspended and no deposits or bets can be placed.

Reality Checks

Enable periodic on-screen reality check alerts that remind you how long you have been playing and your net session result in PKR. Available at 15-minute, 30-minute, or 60-minute intervals, these prompts encourage you to pause and reassess before continuing.

Self-Exclusion

The most powerful tool alondt5 offers. Self-exclusion permanently or temporarily blocks all access to your account. Options range from 6 months to 5 years, or a permanent lifetime exclusion. Once activated, self-exclusion cannot be reversed during the chosen period — full stop.

Most Important Tool

Self-Exclusion at alondt5

Self-exclusion is the most serious responsible gaming measure available to alondt5 players. If you feel that gambling is no longer something you can manage safely, self-exclusion is the right step — and alondt5 makes it straightforward to activate with no waiting period and no persuasion attempts from our team.

Once self-exclusion is active, alondt5 will immediately suspend your account, cancel any pending withdrawals to return funds to your verified payment source (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank), remove you from all promotional communications, and flag your profile to prevent re-registration under the same identity. This is a binding commitment on both sides.

How to Self-Exclude

Follow these steps to activate self-exclusion on your alondt5 account:

Log in to your alondt5 account and navigate to Account Settings from the top-right menu.

Select Responsible Gaming from the left-hand sidebar within Account Settings.

Click Self-Exclusion and choose your exclusion period: 6 months, 1 year, 3 years, 5 years, or Permanent Lifetime Exclusion.

Confirm your choice. Exclusion takes effect immediately. No reversal is possible during the chosen period.

Alternatively, contact our support team directly at [email protected] to request self-exclusion by email if you cannot access your account.

Age Verification

Strict 21+ Policy

21+

Mandatory Age Verification

Every new alondt5 player must verify their age before making their first deposit or placing their first bet. This is not optional. We use CNIC verification and document checks to confirm that all players are 21 years of age or older. Players who cannot provide satisfactory age verification will have their accounts suspended and any deposited funds returned.

alondt5 also takes underage gambling prevention seriously beyond the registration process. Our fraud and risk monitoring systems flag accounts where the activity pattern is inconsistent with the verified account holder, which may trigger additional re-verification checks at any time.

Parents and guardians in Pakistan are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms. If you suspect that a minor has accessed or registered on alondt5, contact our support team immediately at [email protected] and we will investigate and act without delay.

Accepted Age Verification Documents

CNIC (National ID Card)

Valid Passport

Driver's Licence

NICOP (Overseas Pakistanis)

Know the Difference

Warning Signs vs Healthy Play

Gambling is entertainment — but it can become a problem for some players. Being honest with yourself is the first step. Review the signs below and ask yourself which column describes your relationship with gaming on alondt5.

Warning Signs — Seek Help

Gambling with money you cannot afford to lose, including household expenses or rent

Chasing losses — placing bigger bets to try to win back what you have already lost

Hiding or lying to family about how much time or money you spend on alondt5

Feeling anxious, irritable, or depressed when you are not able to gamble

Gambling interfering with work, studies, or personal relationships

Borrowing money from friends, family, or taking loans to fund your gambling

Feeling unable to stop even when you have set an intention to quit or take a break

Neglecting basic needs like food, sleep, or hygiene because of time spent gaming

Healthy Gaming Habits

You set a PKR budget before playing and stop when it is used up — no exceptions

You play for fun and accept that losses are part of the game, not problems to fix

Gaming is one of several leisure activities in your life, not your primary focus

You never chase losses — a losing session ends when your budget is gone

You are open with family about your gaming habits and they have no concerns

You use alondt5's session time limits and deposit caps as a matter of routine

You can take breaks from gaming easily and comfortably without distress

Your work, health, relationships, and finances are unaffected by your gaming activity

If you recognise any of the warning signs above in your own behaviour, please take action now. Contact the alondt5 support team at [email protected] to activate a cooling-off period or self-exclusion, or reach out to a professional support organisation in your area. Recognising the issue early makes it significantly easier to address.

Account Controls

How to Use Your Protection Tools

All responsible gaming tools on alondt5 are available to every registered player — no special request required, no waiting period to activate them. Here is exactly where to find each tool in your alondt5 account.

Setting a Deposit Limit

Go to Account → Responsible Gaming → Deposit Limits. Select daily, weekly, or monthly. Enter your limit in PKR. Confirm. Active within seconds. Reductions take effect immediately; increases require a 24-hour cooling-off period.

Setting a Session Time Limit

Go to Account → Responsible Gaming → Session Limits. Choose your maximum session length (from 15 minutes to 8 hours). alondt5 will automatically end your session and display a summary when time is up.

Setting a Loss Limit

Go to Account → Responsible Gaming → Loss Limits. Define the maximum net loss you are comfortable with per day, week, or month in PKR. Once reached, further betting is suspended until the period resets.

Taking a Cooling-Off Break

Go to Account → Responsible Gaming → Cooling-Off Period. Select 1 day, 1 week, 2 weeks, or up to 6 weeks. Your account is suspended immediately and reactivates automatically at the end of the chosen period.

Enabling Reality Check Alerts

Go to Account → Responsible Gaming → Reality Checks. Choose your alert interval (15, 30, or 60 minutes). Each alert shows your session duration and net result in PKR, with the option to continue or end your session.

Activating Self-Exclusion

Go to Account → Responsible Gaming → Self-Exclusion. Choose 6 months, 1 year, 3 years, 5 years, or permanent. Or email [email protected] with the subject line "Self-Exclusion Request" for immediate assistance.

Common Questions

Responsible Gaming FAQs

No. Self-exclusion on alondt5 is a binding commitment and cannot be reversed during the chosen exclusion period under any circumstances. This is intentional — the whole point of self-exclusion is that it holds firm even when the urge to return is strong. At the end of a time-limited exclusion period, there is a mandatory 24-hour cooling-off window before reinstatement can be requested. Permanent self-exclusion is irreversible.

Any remaining balance in your alondt5 account at the time of self-exclusion will be returned to your verified payment method — whether that is JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank. You will not lose your funds. The withdrawal is processed as a priority and typically completes within 3–5 business days, depending on your payment provider.

No. As soon as a cooling-off period or self-exclusion is activated, alondt5 immediately removes you from all promotional and marketing communications. You will not receive bonus offers, game launch notifications, or any other marketing content during your break. This happens automatically — you do not need to separately unsubscribe from marketing emails.

The minimum age to register and play on alondt5 is 21 years old. This is strictly enforced through mandatory KYC document verification at registration. Players who attempt to register under a false age will have their accounts permanently closed and any deposited funds frozen pending review. alondt5 takes underage gambling prevention very seriously.

Yes — reducing your deposit limit takes effect immediately, with no waiting period. This is intentional: alondt5's responsible gaming system is designed so that any change that makes your account safer happens at once, while any change that relaxes a restriction requires a minimum cooling-off period before taking effect. You can reduce your daily, weekly, or monthly PKR deposit cap at any time from your account settings.

If you are concerned about your gambling, the most important step is to reach out. You can contact alondt5 support at [email protected] at any time — our team is trained in responsible gaming and will help you activate the tools you need without judgment. Additionally, speaking with a trusted family member, friend, or healthcare professional in Pakistan is strongly encouraged. Recognising the problem early is the most effective way to address it.

Responsible Gamingat alondt5